Privacy and cookies

Introduction

This privacy policy explains how Grimbergen Motors processes personal data through grimbergenmotors.be. The site is informational: you can browse models, services, and contact details. There is no online account or web shop.

Who is responsible?

Grimbergen Motors, Sint-Amandsstraat 54-56, 1853 Grimbergen, Belgium, is the data controller for processing via this website.

• Email: info@grimbergenmotors.be
• Phone: +32 2 267 19 51

What data do we process?

Through the website we do not collect personal data ourselves, except what is technically required for the site to work (see cookies below).

If you contact us directly by email, phone, or through the contact form, we process the details you provide (name, email, phone, subject, message content) to answer your enquiry, schedule a test drive or appointment, or — where applicable — follow up on a sale or repair.

Our hosting provider may keep brief technical logs (IP address, browser type, timestamp) for server security. We do not use this data to profile visitors across other websites.

We do not use Google Analytics, Meta Pixel, advertising cookies, or similar tracking tools on this website.

Cookies and local storage

The site only uses strictly necessary or functional storage in your browser (localStorage). No marketing or statistics cookies are placed.

• cookieConsent — stores that you accepted the cookie notice;
• preferredLocale — stores your language choice (Dutch, French, or English) after the first selection.

These values remain on your device until you clear them in your browser settings. On your first visit we show a cookie notice at the bottom of the screen.

External services

Fonts on this site are self-hosted. No data is sent to Google or other font providers for typography.

Links to our social media pages (Facebook, Instagram, TikTok) lead to external platforms governed by their own privacy policies.

Purposes and legal basis

• Running the website and remembering your language (legitimate interest / consent);
• Handling contact requests, test drives, and appointments (contract performance or pre-contractual steps);
• Performing sales or repairs when you become a customer (contract performance);
• Meeting legal obligations, e.g. accounting (legal obligation).

Retention

Contact data is kept only as long as needed to handle your request or meet legal obligations. Local preferences remain on your device until cleared.

Sharing with third parties

We do not sell or rent your personal data. Sharing is limited to hosting, technical support, legal requirements, or your explicit consent.

Security

We apply appropriate technical and organisational measures to protect personal data against loss, misuse, or unauthorised access.

Your rights

Under the GDPR you have — subject to conditions — rights of access, rectification, erasure, restriction, objection, and portability.

To exercise your rights, email info@grimbergenmotors.be or call +32 2 267 19 51. We respond within the statutory time limits.

You may lodge a complaint with the Belgian Data Protection Authority (APD/GBA): www.dataprotectionauthority.be .

Changes

We may update this policy when the website or our practices change. The date at the top of this page shows when it was last revised.

General terms

Vehicle sales and repairs are subject to our general terms and conditions . The document is available in Dutch only.

Contact

Questions about this policy? Contact info@grimbergenmotors.be or +32 2 267 19 51.